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This statement explains the policy of the FPS Mobility and Transport on the processing of personal data and implements the transparency obligations contained in the General Data Protection Regulation (hereinafter referred to as “GDPR”).
This statement is subject to change as a result of changes to our processing procedures, new regulations, and the evolution of the stance of the supervisory authorities. The FPS Mobility and Transport always endeavours to take these developments into account in an appropriate and timely manner within the framework of this statement and, if necessary, to provide you with additional information.
More information on the regulations applicable to the processing of personal data in Belgium can be found on the website of the Data Protection Authority: https://www.dataprotectionauthority.be/citizen
The data controller, on its own or with others, determines the purpose and means of the processing of such personal data. As in any large organisation, the various departments of the FPS Mobility and Transport are entrusted with specific processing operations of personal data for organisational and/or regulatory reasons.
The data controller is the FPS Mobility and Transport or one of its departments, represented respectively by the Chairperson of the Executive Committee and by the Directors-General or Directors of the staff department concerned.
Contact:
address: City Atrium - Vooruitgangstraat 56 Rue du Progrès, 1210 Brussels;
telephone: +32 (0)2 277 31 11;
email: info@mobilit.fgov.be(link sends e-mail);
company registration number: BE 0308.357.852.
The Data Protection Officer (DPO) of the Federal Public Service Mobility and Transport and its departments can be contacted:
by post: FPS Mobility and Transport, for the attention of the DPO (9A64), City Atrium - Vooruitgangstraat 56 Rue du Progrès 56, 1210 Brussels;
by email: dpo@mobilit.fgov.be.
The DPO ensures compliance with the regulatory framework for data protection and is the contact person for all matters relating to the processing of personal data and the exercise of your rights under the GDPR.
The FPS Mobility and Transport has an extremely wide range of tasks. Its departments process different categories of personal data for a wide variety of purposes. However, we would like to give you a brief overview of the main grounds for processing, categories of personal data processed, and purposes of processing:
Main grounds for processing:
Legal obligation
Performance of a task carried out in the public interest or in the exercise of official authority
Main categories of personal data processed:
Identification data (e.g. surname, first name, date of birth, national register number)
Contact details (e.g. address, telephone number)
Main purposes of processing:
Issuing and checking licences, certificates and accreditation marks
Carrying out administrative checks
Managing suppliers
Managing disputes
Personal data will never be processed by the FPS Mobility and Transport for advertising purposes, nor transmitted to third parties who would use personal data for such purposes.
The FPS Mobility and Transport only retains personal data for the time required for its intended processing. Retention periods are always determined according to the purpose of the processing. In this respect, account is taken of the periods set out in the regulations governing the relevant processing, the principles set out in Article 5 of the GDPR, and the obligations imposed on the FPS Mobility and Transport by the regulations on archives (essentially the Archives Act of 24 June 1955).
Personal data are shared with third parties when the FPS Mobility and Transport is required to do so based on its legal obligations, as part of the performance of a task carried out in the public interest or in the exercise of official authority, because of a legitimate interest or after having obtained your consent. These third parties may be actors from the public sector (e.g. the FPS Justice) or the private sector (e.g. producers of authentication documents).
In compliance with Belgium's international obligations and in accordance with the regulations in force, the FPS Mobility and Transport may be required to disclose personal data to a third country or an international organisation (e.g. foreign police services).
Depending on the processing of personal data, the data subject has a number of rights in relation to their data. These rights are as follows:
the right of access and to obtain a copy;
the right to rectification;
the right to object;
the right to restriction of processing;
the right to erasure;
the right to data portability;
the right to withdraw consent.
These rights - and how you can exercise them - are explained in more detail on the relevant page (RIGHTS OF THE DATA SUBJECTS).
This website uses essential and functional cookies. Essential cookies are necessary for the correct operation of the website and cannot be rejected. Functional cookies are only placed if you choose to do so. The cookie policy of the FPS Mobility and Transport is explained in more detail on the relevant page (COOKIE POLICY).
Without prejudice to any other administrative or judicial remedies, you have the right to lodge a complaint with the Data Protection Authority and file a judicial remedy if you consider that your rights have been infringed or that the processing of your personal data infringes the General Data Protection Regulation (GDPR). You can lodge your complaint to the following address:
Data Protection Authority
Drukpersstraat 35 Rue de la Presse, 1000 Brussels
Contact with the Data Protection Authority:
Telephone: +32 (0)2 274 48 00 or +32 (0)2 274 48 35
Email: contact@apd-gba.be
Info: https://www.dataprotectionauthority.be/citizen/actions/contact
This page explains your rights under the GDPR as a data subject and how you can exercise them.
For more information on the policy of the FPS Mobility and Transport regarding the processing of personal data: see the general website Privacy policy statement.
However, you cannot always assert these rights. The FPS Mobility and Transport will keep you informed of this in a reasoned manner.
Right of access and to obtain a copy: you have the right to consult your personal data processed by the FPS Mobility and Transport and to obtain a copy free of charge.
Right to rectification: you have the right to have incorrect personal data concerning you rectified as quickly as possible. In view of the purposes of the processing, you have the right to have any incomplete personal data completed.
Right to object: in a number of cases, you may at any time object to the processing of your personal data for grounds relating to your specific situation.
Right to restriction of processing: in a number of cases, you have the right to obtain a restriction of processing of your personal data.
Right to erasure: in a number of cases, you have the right to have your personal data erased without undue delay.
Right to data portability: in a number of cases, you have the right to receive your personal data, which you have provided to the FPS Mobility and Transport, in a structured, commonly used and machine-readable format, and the right to transmit those data to another data controller, without hindrance from the FPS Mobility and Transport.
Right to withdraw consent: for the processing of personal data carried out on the basis of your consent, you have the right to withdraw this consent.
To exercise your rights, you can contact the Data Protection Officer using our standard form. Please formulate your request clearly so that we can deal with it in the best possible way. You can send the completed form by email to: dpo@mobilit.fgov.be.
If you do not have a computer, you can also send your request by post for the attention of our Data Protection Officer to the following address:
FPS Mobility and Transport, for the attention of the DPO (9A64)
City Atrium
Vooruitgangstraat 56 Rue du Progrès
1210 Brussels
We remind you that your identity must be reasonably verifiable so that we can be sure that no one else is trying to exercise your rights.
In principle, your request will be dealt with within one month. If your request is complex or if the department has to deal with a large number of requests, this period may be extended by two months.
The following information relates to the protection of your personal data, i.e. data that allow you to be identified, directly or indirectly: your surname, first name, email address, IP address, etc
This policy applies to the pages that start with:
Please note: when a link takes you to another website, another portal site, an online application or a social network, the terms and conditions of those services apply to the processing of personal data.
Cookies are small information files that are automatically stored on the hard disk of your computer when you visit a website. They contain a unique identification number
These cookies simplify access to and browsing on the site and increase the speed and efficiency of its use. They also serve to adapt the website to your personal preferences (e.g. choice of language).
Cookies also usually have an expiration date. Some cookies, for example, are automatically deleted when you close your browser (these are known as session cookies), while others remain stored on your computer for longer, sometimes even until you delete them manually (these are known as persistent cookies). Our cookies allow:
to ensure that the website functions as intended;
to remember your settings during and between visits (e.g. your choice of language for viewing the website);
to improve the speed and security of the website;
to share our pages on social networks such as Facebook;
to continuously improve our website (e.g. for statistical and qualitative purposes).
In general, the following categories of cookies are very common:
Essential cookies:
These are cookies which, from a technical point of view, are necessary for you to be able to use a website correctly. They include:
session cookies. Web pages have no memory. A user who browses from page to page is by default considered as a new user by the web server. Session cookies ensure a smoother browsing experience, because you are not asked the same questions on every page;
persistent cookies, such as those that store your language preference, for example, even if you return to the same page after a week;
cookies that ensure the contents of your shopping basket are retained after you have browsed an online shop.
Functional cookies:
These are cookies that improve the browsing experience by providing functionalities. Access to a website may be restricted or problematic if you do not accept these.
Analytical cookies:
These are cookies that help the webmaster to study how the website is used and to adapt its content accordingly.
Marketing cookies:
These cookies allow to target marketing more effectively by collecting your browsing habits on different websites and during different browsing sessions.
We only use:
essential and functional cookiesthat are necessary for the proper functioning of the website. You cannot reject them.
analytical cookies. These cookies are disabled by default, but we kindly ask you to enable them to make the work of our webmasters easier.
social network cookies. These cookies are used to establish the link with the social media platforms on which the actual content is displayed (e.g. a promotional video on the Vimeo platform). These cookies are only created when you visit the relevant external platform. In that case, the privacy terms and conditions and the cookies of the external platform apply. You can always adjust your personal cookie preferences via your browser (see below: managing your cookies).
We do not use cookies:
to collect personally identifiable information (without your explicit consent);
to collect sensitive information (without your explicit consent);
to transmit data to advertising networks;
to transmit personal data to third parties;
for commercial purposes.
On your first visit, you will normally be given the option to accept or reject certain non-essential cookies. Authorisations expire after a certain period of time (see below).
Please note: some browser settings or plug-ins can cause cookies to be accepted automatically. As webmasters, we are unable to see this.
If you want to delete cookies from your browser or if you do not want to use cookies or only make limited use of them, you can learn how to do this below. However, if you do this, it is likely that our website will not work as intended.
Below, you will find a list of the cookies we use and an explanation of their purpose.
| Cookie name | Content | Expiration | Purpose |
|---|---|---|---|
| XSRF-TOKEN | CSRF (Cross-Site Request Forgery) protection | When the session ends | Used to ensure that form submissions and AJAX requests originate from the correct site. |
| laravel_session | Session ID | When the browser is closed | This cookie stores the session ID for the authenticated or guest user. Laravel uses it to keep track of sessions across requests. |
| Cookie name | Content | Expiration | Purpose |
|---|---|---|---|
| locale | Language preference | Unlimited duration | This cookie is used to store the user's language preference. |
| Cookie name | Content | Expiration | Purpose |
|---|---|---|---|
| player_clearance | Vimeo embedded videos | After 7 days | Vimeo cookie used for bot prevention |
| cf_clearance | Vimeo embedded videos | After 1 year | Cloudflare cookie used for bot prevention. |
| _cf_bm | Vimeo embedded videos | After 30 minutes | Cloudflare bot manager, manages incoming traffic that matches criteria associated with bots. |
| _cfuvid | Vimeo embedded videos | When the session ends | Cloudflare cookie used to enforce rate limiting rules. |
| Cookie name | Content | Expiration | Purpose |
|---|---|---|---|
| _pk_id | Token ID | After 28 days | Analysis of website use |
| _pk_ref | After 6 months | Analysis of website use | |
| _pk_ses | Session ID | After 50 minutes | Analysis of website use |
Some data collected under this cookie policy allow to identify you or can be linked to you as an individual and are therefore considered to be personal data. In this case, the privacy policy statement of the FPS Mobility and Transport also applies (see the general website Privacy policy statement). You may then exercise your rights as a data subject under the GDPR (RIGHTS OF THE DATA SUBJECTS).
These rights are as follows:
the right of access and to obtain a copy;
the right to rectification;
the right to object;
the right to restriction of processing;
the right to erasure;
the right to data portability;
the right to withdraw consent.